Silicon Valley is the epicenter of innovation and technology. Tech giants like Facebook, Google, and Apple have revolutionized countless industries, and continue to spin out new solutions to old problems. The technology core of Silicon Valley is built around Stanford University and the NASA Ames Research Center, while investment capital for financing new ventures flourishes from Sand Hill Road up to San Francisco. Spurred by the technological revolution and the promise of high wages, software engineers from around the country and globe have flocked to the San Francisco Bay Area. In response, the real estate market has seen sharp spikes in demand and skyrocketing home prices and rents.
It is no mystery that technological sophistication is ubiquitous throughout the San Francisco Bay Area. Because tech pervades nearly every aspect of life, residents have high expectations for technology-infused service. For example, the on-demand economy (spurred by Lyft, Instacart, Airbnb, Netflix, and the like) has transformed the expectations that clients and customers have for small businesses. They expect businesses to be responsive to their communications, to predict their future needs, and to be transparent in the performance of the service.
As a boutique real estate and lending law firm located in the heart of Silicon Valley, Brewer Offord & Pedersen LLP works tirelessly to deliver an outstanding client experience while providing excellent legal services. To accomplish that mission, our firm utilizes a number of state-of-the-art technologies.
Our Technology Solutions
beam® Telepresence Robot
One of the most visible technology solutions at our firm is the beam® telepresence robot. This robot allows Peter Brewer to appear in the office, virtually! The robot has a large video display, above which is a webcam, to provide two-way video conferencing. Using an iPad or a desktop application, Peter can drive the robot around the office and interact with attorneys, clients, and staff - and they can speak back to him! Given a busy schedule of court appearances, speaking engagements, and community involvement, having a telepresence robot allows Peter to be in two places at once, at least virtually!
Skype™-Enabled Conference Room
New and existing clients meet with attorneys from Brewer Offord & Pedersen LLP in our comfortable conference room. Natural light shines in on the spacious room, complete with plush seating and a beautiful mahogany table. The conference room is equipped with a Samsung™ Smart TV for utilizing a host of web-enabled applications, and can also be used as a computer screen. Using a wireless mouse and keyboard, the TV can be used for viewing documents and pictures related to the case, as well as performing online searches. Skype™ is installed on the device, and can be used for communicating with clients from anywhere in the world!
Live Chat Available on Website 24/7
In the highly-competitive San Francisco Bay Area, the real estate market never sleeps. As a result, neither does our firm! We offer live chat on our website, for reaching our office outside of our normal operating hours. The chat feature is available 24 hours a day, 7 days a week, and is a quick way for contacting someone from our firm!
Automated Confirmation & Reminder E-mails
In real estate, there are many moving parts. When you book an appointment with our firm, we want to make sure you have all the appropriate information, and reminders so that you can stay on track! We utilize state-of-the-art marketing automation software for booking appointments. This technology is responsible for sending out confirmation and reminder e-mails, to keep the clients, the staff, and the attorneys all on the same page.
Virtual Conference Room & Telephone Line
At Brewer Offord & Pedersen LLP, we believe there should be no barrier in contacting our firm. To avoid clients having to download applications or pay by the minute to call us, we offer a browser-based video web conferencing solution that can be accessed anytime here: https://brewerfirm.clickmeeting.com/. Additionally, we have multi-line and toll-free phone capabilities, so we can host conference calls of multiple parties with the simplest of ease!
Best-in-Class Case Management Software
To provide the best legal service for our clients possible, we utilize a best-in-class case management software in Amicus Attorney™. The software provides a suite of services and integrations, from sophisticated document & matter management, accurate time capture features, advanced database reporting, integration with QuickBooks®, and communication tracking. You can be confident that all the information about your case is filed and organized correctly, and that every development or event in the case is managed effectively and securely.
Web-Enabled Payments Through PayPal
Clients can pay their bill in many different ways, offline and online! We accept checks, cash, credit cards (Visa, MasterCard, American Express, Discover), money orders, ACH, wire transfers, and PayPal payments. Clients can pay their bills through PayPal by clicking on the "Payments" tab of the website.
High-Definition Audio & Video Capabilities
In the conference room and throughout the office, we have cutting-edge audio and visual technology. Using these high-quality, high-definition devices allows for a clear connection when communicating with clients over video or phone. We use a Logitech® HD Pro Webcam C920, that offers full 1080p high definition picture with H.264 compression and automatic low-light correction. This provides a crystal-clear picture for communicating remotely. For sound, we use a Yeti Blackout Professional Recording Microphone, to provide exceptional audio capture, delivered to your speakers via a blazing-fast internet connection.